Ctrlk
🏠︎ HOME@ WEBSITE↘ FREE TRIAL✉︎ CONTACT SUPPORT
For the complete documentation index, see llms.txt. This page is also available as Markdown.

Granular recovery

In this article, you will learn how to recover your Jira organization data using the granular restore option.

Jira granular recovery enables you to restore selected Jira items such as work items, attachments, or configuration elements, giving you precise control over what is brought back without affecting the rest of your space data.

Recovery process

When restoring Jira automation rules associated with an assets schema (i.e., during a granular restore to another organization or a disaster recovery where the target organization already contains assets), a different assets schema may be attached to the restored rule component. This behavior is the same as when rules are manually imported through the Jira UI.

Connections to external services (i.e., Google Drive) are not restored in automation components when restoring data in disaster recovery mode or to another organization.

1

Get into the restore view using the following method:

  1. Open the Jira tab (DevOps > Jira), then click the Restore button next to the organization whose backup you want to restore.

You can also use the Explore button to restore your data.

2

Next, select the backup plan from which you want to restore data.

3

Choose the backup version from all the backups that have already been performed — select the desired date and click the Restore button.

If you are restoring data from a disaster recovery backup copy, you must also select the restoration method.

4

Select the available destination for the restore process from the list.

Please note that when you recover Jira data to a device, the amount of data available for recovery will be limited—certain Jira components and metadata are only supported when restoring directly to a Jira instance.

5

In the next aside, choose the resources you want to include (restore option) and click Next. Then, select data to restore and click Proceed.

6

In the next aside, specify the restoration path and directory (where applicable). In Default worker section, choose the worker that will be responsible for performing the restoration.

7

In Restore settings you can set a custom name for the space that will be created during the restore process. You can also decide if you want to restore automation rules, their owners, etc. Visible options will vary depending on the restoration type.

8

When restoring spaces, you can preserve the original work item keys by enabling the Restore required global resources option and then enabling Restore original work item keys to a custom field.

Original work item keys are mapped to the GitProtect_Original Key custom field.

9

After defining all parameters, click the Restore button to begin the recovery process. You can monitor its status in the Tasks tab.

Last updated

Was this helpful?