Common Issues

Permissions

The minimum authorization permissions required to register the GitProtect application and back up/restore the projects are administrative permissions. Use them to correctly add your organization to GitProtect.

Throttling

Throttling limits the number of concurrent calls to a service to prevent the overuse of resources. When a throttling threshold is exceeded, API limits any further requests from that client for a period of time. When the limit is met, the time of backups in GitProtect may be extended. To effectively deal with throttling in your organization, read the articles available in our knowledge base.

Jira API Limitations