Known Problems

After connecting to the GitProtect web panel the page stays white, all I can see is the support chat widget.

Workaround

In such a case, it is recommended to try reloading your browser cache or using a different browser. If that doesn't help, please contact our technical support.

Throttling

Workaround

To avoid the throttling affectation, visit the appropriate sections in the GitProtect knowledge base and take advantage of the prepared solutions (additional users).

Additional Bitbucket usersAdditional Bitbucket DC users to reduce throttling impactAdditional GitHub usersAdditional GitHub Enterprise self-hosted usersAdditional GitLab Users