Common issues


The minimum authorization permissions required to register the GitProtect application and back up/restore the repository are described in our knowledge base. Read them to add your organization to GitProtect correctly.

Required permissions for Bitbucket DC users and token


Throttling limits the number of concurrent calls to a service to prevent the overuse of resources. When a throttling threshold is exceeded, API defines any further requests from that client for some time. When the limit is met, the time of backups in GitProtect may be extended.

To effectively deal with throttling in your organization, read the articles available in our knowledge base.

Additional Bitbucket DC users\tokensAdditional Bitbucket DC users to reduce throttling impactHow to disable rate limitations in Bitbucket DC?

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