Common issues

Permissions

The minimum authorization permissions required to register the GitProtect application and back up/restore the repository are described in our knowledge base. Read them to add your organization to GitProtect correctly.

pageRequired permissions for Bitbucket DC users and token

Throttling

Throttling limits the number of concurrent calls to a service to prevent the overuse of resources. When a throttling threshold is exceeded, API defines any further requests from that client for some time. When the limit is met, the time of backups in GitProtect may be extended.

To effectively deal with throttling in your organization, read the articles available in our knowledge base.

pageAdditional Bitbucket DC users\tokenspageAdditional Bitbucket DC users to reduce throttling impactpageHow to disable rate limitations in Bitbucket DC?

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