Common Issues

Permissions

The minimum authorization permissions required to register the GitProtect application and back up/restore the repository are described in our knowledge base. Read them to correctly add your organization to Xopero ONE.

pageRequired Permissions For GitHub Users And Token

Throttling

Throttling limits the number of concurrent calls to a service to prevent the overuse of resources. When a throttling threshold is exceeded, API limits any further requests from that client for a period of time. When the limit is met, the time of backups in Xopero ONE may be extended. To effectively deal with throttling in your organization, read the articles available in our knowledge base.

pageHow To Prepare An Additional Account And Personal Access Token In GitHub?pageHow To Add The Additional User To GitProtect?pageGitHub API Rate LimitspageHow To Avoid Or Reduce Their Impact?

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