Common Issues

Permissions

The minimum authorization permissions required to register the GitProtect application and back up/restore the repository are described in our knowledge base. Read them to correctly add your organization to GitProtect.

See also:

pageRequired Permissions For GitHub Enterprise Self-Hosted Token

Throttling

Throttling limits the number of concurrent calls to a service to prevent the overuse of resources. When a throttling threshold is exceeded, API limits any further requests from that client for a period of time. When the limit is met, the time of backups in GitProtect may be extended.

To effectively deal with throttling in your organization, read the articles available in our knowledge base.

See also:

pageHow To Prepare An Additional Account And Personal Access Token In GitHub Enterprise Self-Hosted?pageHow To Add The Additional User To GitProtect?